Saturday, March 25, 2006

How I know the economy is recovering

When the economy was in the dumper I noticed that if I had any money and was at a restaurant or some other service industry place, the customer service I got was remarkable. I'd talk to these people and would always get the same story that went sorta like this:

"I just got laid off so I'm working here until I get my resume around or maybe I'll go back to school. Anyway, gotta pay the bills."

Following that conversation was always more competent service and I always wished them well because I knew they'd be successful in any endeavor because they had their act together. When the economy stinks more skilled people are thrown into the workforce and eventually occupy jobs normally held by idiots.

Today I have full confidence that our economy has made a full recovery.

First stop is to CompUSA. I needed a new power supply for my laptop and was looking at the universal adapters. The description on the back of the package was close to my laptop's model number but was missing one letter. I asked a guy if he could look it up for me. He told me he'd like to but he was sorta busy. I didn't get a "one minute" or "I can find another person to help you" but instead was told that he was 'kinda busy.' I told him that I was kinda not shopping there anymore.

Second I stop into Bartell Drugs to get a new passport photo. The guy at the counter doesn't know how to work the camera. He calls his manager over and they just play with the camera for a few minutes and finally she just takes off with it. He and I stood there for about 5 minutes when I asked him, "Could you get an ETA on your manager?"

He said, "I don't know where she went."

I said, "Can you go find out?"

He asked me, "What do you want me to find out?"

I calmy told him, "I want to know if she's figuring out the camera so we both don't just stand here."

He said, "Okay." He wandered slowly toward the back of the store and stood by the pharmacy just staring.

I left.

Third and final stop I was standing in line at a teriyaki place with two people who are likely itinerant workers from a large country south of the United States. (I'm trying not to say Mexican) After they order and talk to the Asian woman behind the counter they both roll their eyes because they couldn't really understand her.

I guess her broken English was offensive to these two who apparently both possessed a more superior form of broken English. Sheesh.

So friends, just ignore all of the normal leading economic indicators and take my word for it. The economy is alive and well.


Esther said...

Wow. I used to work in customer service, those people shame the job. I mean, it kinda sucks, but if you are nice to people and help them they're almost always friendly and grateful. Since that's about the extent of job satisfaction in customer service it seems stupid to refuse to serve customers.

I used to develop photos and one time we had three of the Mexican guys who cleaned our floors at night come to drop off some film they wanted developed. One of them could speak broken English so he worked as the translator for the others. While we were helping them I noticed they kept laughing at us. Suddenly my co-worker turned and whispered to me, "Little do they know that I grew up in California and I know Spanish." After the guys left I asked her what they were saying and she told me that they had been mocking us because we did not understand Spanish. Of course, they were the ones living in an English speaking country who didn't speak English well enough to get their information across to us . . .

PlatinumGirl said...

I agree there's a lot of rudeness and/or complete indifference on the part of some of those customer service types out there. Most of the time I don't say anything but recently someone pissed me off so much that I just told her that what she was saying to me was ridiculous and I was outta there! Then I turned around and walked out. Buh-bye.